Voice Messaging

Personalize Voice Mail That Satisfies Your Guests

• Guest friendly design that simplifies message retrieval
• Eliminates errors in human message taking
• Offers guest/user interface in selected languages
• Delivers original messages in the actual caller's voice
• Provides wide special event broadcasting reach to every room
• Interfaces with the GuestWorks server and your Property Management System

COST EFFECTIVE MESSAGING GUESTS WILL REMEMBER

Lucent Technologies Voice Messaging System for Lodging provides you with a powerful electronic messaging alternative to phone machines and answering services to satisfy the most demanding guest messaging requirements. Each guest receives an individual voice mailbox that stores, retrieves and plays back each incoming communication in the familiar voice of the caller --on demand.

Engineered for ease of guest use, it frees your staff from time consuming messaging duties, increases productivity and enhances your service image.

MAKE YOUR GUESTS FEEL RIGHT AT HOME

When you choose Lucent Technologies Voice Messaging System for Lodging, you give your guests the ability to receive unaltered, exact messages in the caller's voice. Your clientele will love the added comfort of hearing a familiar voice when they're on the road.

 

THE SYSTEM THAT'S A SNAP TO OPERATE

Guests no longer have to put up with complicated answering devices and garbled operator messages. Once they check-in and receive their electronic mailbox, the rest is done for them by the system. By communicating with your PMS system, a voice mailbox is automatically opened upon guest check-in.

MESSAGES DELIVERY THAT FITS EVERY SCHEDULE

guests can retrieve messages from any touch tone phone - within their room, or anywhere on or outside your property, 24hours a day. They can also opt for a Do Not Disturb (DND) arrangement that delivers messages directly to their individual mailbox without audible interruption. So whether they're in conference, working or just plain tired, they can ceceive messages when it best suits them.

ADDED MESSAGING POWER THAT PUTS GUEST BUSINESS FIRST

Immediate notification of text and fax messages are also possible to help your clients stay on top of last minute developments and schedule changes.

MESSAGING THAT KEEPS YOUR STAFF RESPONSIVE

Housekeeping, maintenance and other members of your staff can also be assigned an electronic mailbox so they can stay aware of guest needs. They'll be able to fill every request - from Staff messaging provides your employees with announcement to a select group. This can increase guest satisfaction and help you build valuable repeat business.