Avaya IP Phone 1220e

Intermediate-level IP Phone brings innovative features and flexibility to desktop communications to desktop communications

The award-winning Avaya IP Phone 1120E with Gigabit Ethernet unveils an exciting array of innovative communication features and capabilities with the intermediate-level desktop IP Phone. Ideally suited for office workers and
administrative personnel, the four-line Avaya IP Phone 1120E supports standards- based Session Initiation Protocol (SIP), delivering choice to customers in deployment options with support on either Avaya or third-party Communication Servers. The IP Phone 1120E also enables the presentation of converged voice and data applications, leveraging its integrated high-resolution graphical, eight-level grayscale display. Navigation of applications is very flexible, with support of standard USB mice and keyboards powered from the phone’s integrated USB port. With robust and tightly linked communications features from Avaya Communication Servers, the Avaya IP Phone 1120E positions customers to meet both today’s and tomorrow’s communications needs.

Special Features

 (SIP Firmware only)


• Supports Presence Notification on phone display
• User Presence Selection

Instant Messaging

  • Secure Instant Messaging from phone display
  • Message Waiting indication of Instant Messages via blue LED illumination
  • On/Off automatic pop-up notification of Instant Messages
  • Instant Message log access via Expand Key
  • Icons for read, unread, replied to Instant Messages
  • Special character support for meaningful text entry


  • Graphical status for calls (calls missed, number for each user)
  • Incoming and Outgoing Privacy Settings
  • Selectable ringtones (up to five) via .wav file storable on set (administrator provisioned)
  • Localized language support (up to five storable on desk set at one time)

Key Features and Benefits

Multi-line IP Phone supports four line/programmable feature keys, 14 fixed keys and four context-sensitive soft-label keys

High-resolution, backlit, graphical, eight-level grayscale, pixel-based display, combined with a flexible fiveposition adjustable footstand placement, optimizes viewing in varied lighting conditions

Advanced collaborative communications support with graphical presence notification and secure instant messaging (SIP firmware only)1

Four-way navigation cluster with“Enter” key maximizes user choice and flexibility in navigation

Integrated USB port powers standard USB mice and keyboards, providing input and navigation options for application interaction and simpler menu selection

Integrated 10/100/1000 Base-T Ethernet switch with LAN and PC ports reduces costs, enabling a single cable drop to support both the phone and a collocated PC

Supports Gigabit Ethernet, positioning the phone’s internal switch to accommodate growing multimediaintensive, PC-based applications, thus aligning with investment made at the wiring closet

802.3af standard-based PoE and local AC power via power adapter

Secured communications with standards- based signaling encryption, media encryption and user-based authentication for network access control

 Supports Unicode expanded language and complex font presentation on the IP Phone display2

Supports Proactive Voice Quality Management (PVQM) for enhanced administration and diagnostics3

Lockable Tools Menu offers local access to configuration, diagnostic and user preference options

Supports converged (voice and data) applications via the Avaya Application Gateway 1000/2000, enriching users’ experience with advanced multimedia interaction

Supports both Avaya Communication Server protocol (UNIStim) and RFC 3261 compliant Session Initiation Protocol (SIP) firmware for business telephony feature integration4

Added convenience and time savings with field upgradeable firmware using Trivial File Transfer Protocol (TFTP) or for sites requiring enhanced secure firmware upgrades: UNIStim File Transfer Protocol (UFTP)5