The Era of Digital Transformation has begun to radically redefine business communications. Voice is no longer the only way—or even the preferred way—to stay in touch with customers and colleagues. Instead, video, content sharing and instant messaging are now fundamental. Just as importantly, employees now expect more than just desktop communications. They want a seamless communications experience that fits into how they work instead of changing how they work—helping them stay in touch on their device of choice as they move throughout their day.
With Avaya IXTM Workplace, Avaya embeds communications directly into the applications, browsers and devices your employees use every day to create a single, powerful gateway for calling, messaging, meetings and team collaboration. We free people from their desktop and give them
a more natural and efficient way to connect, communicate and share—when, where and how they want.
Avaya IXTM Workplace delivers a holistic unified communications experience that works as well on a browser, mobile device or room-based system as it does on your the desktop. Communication capabilities follow your profile as you move from device to device. You can easily access your contact lists, click to call, start a video session or schedule and join a meeting—all from the same familiar and intuitive user interface. SIP-based Avaya IXTM Workplace clients automatically adapt to the phone, tablet
or browser you use to ensure you get an optimal user experience across platforms and device types.
Our “mobile first” design includes a top-of-mind home screen that keeps all your communications in one place and gives you an “at a glance” snapshot or dashboard of your day. You can quickly see meetings, messages and your communications history. Action-oriented workflows allow you to review multimedia messages, return missed calls and join voice or video conferences—all with a single touch.
The Avaya IXTM Workplace solution delivers always-ready multimedia messaging. You can send and access text, audio, video, images and files in real time—or on your time—whether your contacts are online or off.
You can message an individual, your work team or other groups of contacts. Begin a messaging conversation on one device and continue it on another, without interruption. Your conversations will be seamlessly threaded by topic, regardless of the device you use. You can even escalate a messaging conversation to a call or to a conference with a single touch.
Enterprise-class conferencing is readily accessible through our all-in-one Avaya IXTM Workplace client. We’ve incorporated high-scale, multiparty, HD audio conferencing, rich multi-stream HD video conferencing and extensive web collaboration for content sharing. While in meetings, you have extensive moderator controls, can move between apps, and record audio and video for later viewing. You’ll have reliable and secure communications on any device anywhere, without the need for VPN connectivity. You can even stream town hall meetings, training sessions and other broadcasts to as many as 100,000 participants. You’ll also have full interoperability with virtually any video room system. That means you can protect your existing video investments, while extending HD video to all devices.
We make it easy for you to bring your own digital transformation strategy to life and achieve a marketplace advantage. The Avaya IXTM Workplace Experience is fully compatible with the Avaya BreezeTM Platform, making it fully extensible. Modular, “drag and drop” snap-ins can be used to add contextual communication and collaboration capabilities to your vital business processes and applications. You can improve your efficiency, productivity and responsiveness and get ahead of your competition.
The Avaya IXTM Workplace solution is highly scalable and can be delivered on premises or in the cloud, either as a complete package or element by element. Regardless the approach, Avaya IXTM Workplace delivers a low TCO and helps you drive higher levels of efficiency and productivity.
Avaya IX Collaboration is a cloud-based team collaboration and meeting app that seamlessly integrates voice, video, tasks, sharing and more into one easy to use application that you can access from anywhere. It is fully integrated into Avaya IX Workplace and accessible with a single touch.
